Privacy Policy

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Effective Date: 10/7/2025

Bright Future Psychology (“we,” “our,” or “us”) is dedicated to protecting your privacy and ensuring the confidentiality of the information you share with us.

This Privacy Policy explains how we collect, use, store, and protect personal information obtained through our website, online forms, psychological and educational evaluations, and therapy services.

Our practice provides comprehensive psychological care — including assessment, therapy, consultation, and support for children, adolescents, and adults.

We are committed to maintaining the privacy and trust of every individual and family we serve.

We collect information in order to provide accurate, effective, and personalized evaluation and therapy services. The information collected may include:
 

• Personal information: Name, date of birth, address, phone number, email, and parent/guardian contact information.

• Health and educational information: Developmental history, medical background, medication history, educational performance, prior evaluations, and relevant records.
   
• Clinical and evaluation data: Test results, behavioral observations, progress notes, treatment plans, and session summaries.
   
• Payment information: For billing, insurance, or reimbursement purposes.
   
• Website or online form submissions: Information voluntarily submitted through forms, scheduling requests, or inquiries.
   

We only collect information necessary to provide high-quality psychological and educational services.

Your information is used solely for professional purposes related to your care. This includes:

• Conducting psychological, educational, or neuropsychological evaluations
   
• Providing therapy, counseling, or consultation services
   
• Developing individualized recommendations and treatment plans
   
• Coordinating care with schools, physicians, or other providers (with your written consent)
   
• Communicating with you about appointments, billing, and follow-up care
   
• Maintaining clinical records in accordance with professional and legal standards
   
• Improving service quality and practice operations
   

We do not sell, rent, or use your personal data for marketing purposes.

Bright Future Psychology complies with all applicable laws and ethical guidelines, including:

• HIPAA (Health Insurance Portability and Accountability Act): Ensures the confidentiality of your protected health information (PHI) and governs how it may be used or shared.
   
• FERPA (Family Educational Rights and Privacy Act): Protects student records when information is shared with educational institutions.
   
• APA Ethics Code and Florida Statutes (Chapter 490): Require psychologists to safeguard client confidentiality and disclose information only with consent or as legally required.
   

Your information will only be shared if:

• You provide written authorization
   
• Disclosure is required by law (e.g., risk of harm to self or others, suspected abuse, or court order)
   
• It is necessary for billing or healthcare operations (under HIPAA allowances)
   

We take every measure to protect your personal and health information.

All records are stored in secure, encrypted, and HIPAA-compliant systems. This includes:

• Password-protected electronic systems
   
• Encrypted cloud storage (Microsoft 365 / HIPAA-compliant platforms)
   
• Locked file cabinets for any paper records
   
• Restricted access to authorized clinical and administrative personnel only
   

We retain client records according to Florida state law and the American Psychological Association’s recordkeeping standards:

• For minors, records are retained for at least 7 years after the client turns 18.
   
• For adults, records are retained for at least 7 years after the last date of service.
   

After this period, records are permanently and securely destroyed.

You have important rights regarding your personal and health information, including the right to:

• Access and review your clinical records
   
• Request corrections to inaccurate information
   
• Request limits on how your information is used or shared
   
• Revoke your consent for information sharing (except where disclosure is required by law)
   
• Receive a copy of this Privacy Policy
   
• File a complaint if you believe your privacy rights have been violated
   

Requests can be made in writing to the contact information below.

Our website may use standard cookies or analytics tools (such as Google Analytics) to monitor website traffic and improve site performance.

These tools collect non-identifiable data (e.g., browser type, device type, page visits) and do not gather personal or clinical information.

You can disable cookies at any time through your browser settings.

We do not use tracking cookies, targeted advertising, or behavioral profiling.

Email, text, and electronic communication are used for scheduling, information sharing, and reminders.

However, these forms of communication may not always be secure. Clients choosing to communicate electronically do so with the understanding of this risk.

Confidential clinical discussions should occur through secure channels or in person.

Our website and forms may include links to third-party sites (e.g., schools, testing publishers, or professional resources).

We are not responsible for the privacy practices or content of external sites and encourage you to review their privacy policies before sharing information.

We may periodically update this Privacy Policy to reflect changes in law or our practices. The revised policy will be posted on our website with an updated “Effective Date.”

Your continued use of our services or website after such updates signifies your acceptance of the revised terms.

If you have any questions or concerns regarding this Privacy Policy, your records, or how your information is handled, please contact:

Dr. Hanna Kallstrom, Psy.D.
Licensed Psychologist – FL License #SS1629
Bright Future Psychology
5633 Strand Blvd, Suite 311, Naples, FL 34110
Email: DrHanna@BrightFuturePsychology.com
Phone: 239-326-3580

By engaging in services with Bright Future Psychology or submitting information through our website or forms, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described.